All the Details
At Beach Bear & Co., we believe clarity and transparency are key! We’re here to make sure all your questions are answered. Browse our FAQ below, and if you need more information, feel free to reach out to us anytime at hello@beachbear.ca.
FAQs
Where Are Your Beach Bear & Co. Pyjamas Made?
Our pyjama collection is lovingly designed in Canada with a strong commitment to ethical craftsmanship. We partner only with trusted, carefully vetted manufacturers overseas to ensure that each piece is made to the highest standards. From eco-friendly production methods to responsible working conditions, we are dedicated to bringing you a product that’s both beautifully crafted and ethically made.
What Material Are Your Beach Bear & Co. Pyjamas Made Of?
Our pyjamas are made from a premium blend of bamboo, a naturally breathable and sustainable fabric that keeps your little one cozy all night long. The 95% bamboo viscose and 5% spandex blend is an ideal combination for that buttery soft, stretchy feel your baby will love.
We take pride in offering a premium fabric with a higher-than-average grams-per-square-meter (GSM) compared to most bamboo pyjamas on the market. This results in a slightly denser, more durable material, ensuring your pyjamas are not only luxuriously soft but also long-lasting.
Are Your Beach Bear & Co. Pyjamas Treated with Flame Retardant Chemicals?
None of our bamboo pyjamas are treated with flame retardant chemicals. Instead, they are designed to fit snugly, following government health and safety guidelines, which allows us to meet safety standards without the use of harsh chemicals.
How Do I Care for My Beach Bear & Co. Pyjamas?
Our bamboo fabrics are designed to stand up to the wear and tear of active little ones, but a little extra care can go a long way in preserving their softness. We recommend machine washing in cold water with like colors. For best results, tumble dry on low or, if possible, hang to dry. Following these care tips will help your pyjamas last even longer.
How Can I Inquire About Retailer Wholesale Opportunities or Media Requests?
We’d love to connect with retailers and media professionals!
Retailers: If you’re interested in exploring wholesale opportunities to stock Beach Bear & Co.’s exclusive, hand-painted bamboo sleepwear in your store or on your website, please contact us at hello@beachbear.ca. We’d be delighted to discuss how we can partner with you.
Media Inquiries: For press-related questions, collaboration requests, or other media inquiries, please reach out to us at hello@beachbear.ca. We’ll respond promptly to discuss your needs.
We’re excited to work with you!
Shipping & Returns
Domestic & International Shipping
At Beach Bear & Co., we aim to get your little bear’s pyjamas to you as quickly and safely as possible. We are proud to offer shipping worldwide. Orders are processed within 3-5 business days, and you'll receive a tracking number once your order is on its way.
Canada Shipping (3-8 Business days): Free on orders over $125 CAD. Flat rate of $12 CAD for orders under $125.
U.S. Shipping (3-8 Business days): Free on orders over $150 CAD. Flat rate of $17 CAD for orders under $150.
International Shipping (5-15 Business days): Free on orders over $200 CAD. Flat rate of $22 CAD for orders under $200.
Returns & Exchanges
We want you and your baby to love every item from Beach Bear & Co. If for any reason you’re not satisfied with your purchase, we accept returns and exchanges within 20 days of delivery. Please note, items must be unworn, unwashed, and in their original condition. Items listed as "final sale" are exempt from returns and exchanges.
Returns: You can return your item for a refund or exchange. You are responsible for the cost of shipping for your return.
Exchanges: If you need a different size, we’re happy to help with a quick and easy exchange process. You are responsible for the cost of shipping for your return and reshipping of your exchanged item.
Contact us
Questions?
If you have any questions about shipping, returns, or exchanges, feel free to reach out to us at hello@beachbear.ca . We’re here to make sure you and your little bear are happy with every purchase!
Gift Cards
Give the Gift of Sweet Dreams!
A Beach Bear & Co. e-gift card is the perfect way to share comfort, style, and a little magic with the little dreamers in your life. Let parents choose from our luxuriously soft, eco-friendly bamboo pyjamas—available in adorable onesies and cozy two-piece sets—along with matching bamboo hats and bows for picture-perfect looks.
Featuring exclusive, hand-painted watercolor designs, our prints are truly one-of-a-kind and can’t be found anywhere else.
Delivered instantly via email and with no expiration date, our gift cards make a thoughtful and stress-free option for new arrivals, birthdays, holidays, or just because. Plus, every purchase supports a proudly Canadian, mama-owned business that values sustainability, quality, and timeless style.
Give the gift of cozy memories—choose a Beach Bear & Co. e-gift card today! Easy to send- unforgettable to receive!
Ambassador Program
Perks of Being a Beach Bear & Co. Ambassador
We love celebrating our ambassadors and all the joy they bring to the Beach Bear & Co. family! As a member of our Ambassador Program, you’ll enjoy exclusive perks while sharing your love for our buttery-soft, sustainable bamboo sleepwear. Here’s what you can look forward to:
Exclusive Discounts
Get access to special ambassador-only discounts for you and your little ones to enjoy our buttery-soft bamboo pyjamas.
Free Products
Earn complimentary pyjamas by participating in ambassador challenges and sharing your love for Beach Bear & Co.
Early Access
Be the first to preview and shop new collections and designs before anyone else.
Commissions & Rewards
Receive commission or store credit for referrals when your friends, family, and followers shop using your unique ambassador code.
Be Featured
Have the chance to be featured on our website, social media, and marketing campaigns as part of our Beach Bear & Co. community!
Join a Community
Connect with other ambassadors and like-minded parents who love cozy, sustainable sleepwear as much as you do.
As a Beach Bear & Co. ambassador, you’re not just part of a program—you’re part of a family that believes in luxurious comfort, hand-painted pieces curated just for our brand, and a touch of childhood magic. We can’t wait to welcome you!
Beach Bear & Co. Ambassador Intake Form
Thank you for your interest in becoming a Beach Bear & Co. Ambassador! We’re so excited to connect with individuals who share our passion for cozy, sustainable bamboo sleepwear and the magic of childhood. Please take a moment to complete the form below. Your responses will help us determine if you’re a great fit for our Ambassador Program.
Size guide
At Beach Bear & Co., we want to make sizing as easy as possible for you! You’ll find size guides for all our bamboo pyjamas here, as well as in the product description of each item.
Our entire collection is crafted to follow the "Snug Fit" Guidelines for the perfect blend of comfort and safety. We have included measurements to help you choose the ideal size for your little one.
Baby Onesie Size Guide
Kids Two-Piece Size Guide
Contact Us
For customer service, press inquiries, or wholesale opportunities, please contact us at hello@beachbear.ca. We're here to assist you!
Terms & Conditions
Effective Date: March 1, 2025
Welcome to Beach Bear & Co., your go-to destination for premium baby clothing. By accessing or using our website, purchasing products, or engaging with our services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making a purchase or interacting with our store.
1. General Information
1.1 About Us- Beach Bear & Co. We offer a curated selection of stylish, high-quality pyjamas for babies and young children. Our mission is to provide comfort, style, and functionality for your little one.
1.2 Contact Information - For any questions or concerns, you can reach us at:
Email: hello@beachbear.ca
Address: 18 King Street East, Suite 1400, Toronto, Ontario, M5C 1C4
2. Product Information & Availability
2.1 Product Listings- We strive to provide accurate descriptions and images of our products, but we cannot guarantee that your computer screen's display of color or size will be accurate.
2.2 Product Availability- All orders are subject to availability. In the event that an item is out of stock or unavailable, we will notify you promptly and offer alternatives or issue a refund.
3. Orders and Payment
3.1 Order Confirmation- Once you place an order with us, you will receive an order confirmation email detailing the items purchased, total amount, and estimated shipping time. This email does not constitute an acceptance of your order.
3.2 Payment Methods- We accept payments via Credit Card, PayPal, Apple Pay, Amex and Visa Debit. All payments must be made in full before an order is processed.
3.3 Order Modifications- Once an order is placed, we may not be able to modify or cancel it. Please review your order carefully before submitting.
4. Pricing & Shipping
4.1 Pricing- All prices listed on our website are in CAD currency and include applicable taxes. We reserve the right to change prices without notice, but such changes will not affect orders that have already been confirmed.
4.2 Shipping & Delivery- Shipping costs are calculated at checkout based on your delivery address. Delivery times may vary depending on your location. We aim to process and ship all orders within 5 business days.
4.3 International Shipping- We offer worldwide shipping from Canada. International customers are responsible for any additional customs duties, taxes, or fees imposed by their country.
5. Returns and Exchanges
5.1 Return Policy- We want you to be satisfied with your purchase. If you are not completely happy with your items, we offer a 20-day return policy from the date of delivery. Items must be unused, unwashed, and in their original packaging.
5.2 Non-Returnable/Non-Exchangeable Items- Items listed as "Final Sale" are exempt from returns and exchanges
5.3 Exchange Process- If you wish to exchange an item for a different size or color, please contact our customer service team at hello@beachbear.ca to initiate the exchange.
5.4 Return Shipping Costs- You are responsible for the cost of return/exchange shipping. You are responsible for the cost of shipping for your return and reshipping of your exchanged item.
6. Intellectual Property
6.1 Ownership- All content on the Beach Bear & Co. website, including but not limited to logos, designs, images, text, and graphics, are the intellectual property of Beach Bear & Co. and are protected by copyright laws.
6.2 Use of Content- You may not reproduce, distribute, or otherwise use any of our content or patterns/designs for commercial purposes without express written consent from Beach Bear & Co.
7. Privacy Policy
7.1 Collection of Personal Data- We collect personal information, such as your name, email address, shipping address, and payment details, when you make a purchase. This information is used solely for the purpose of processing and fulfilling your order.
7.2 Data Protection- We take your privacy seriously and use secure encryption methods to protect your personal data. For more information, please refer to our Privacy Policy.
8. Limitation of Liability
8.1 Liability- To the fullest extent permitted by law, Beach Bear & Co. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services.
8.2 Product Liability- Our liability for any defective product will be limited to the purchase price of the product in question. We make no other warranties, either expressed or implied, regarding the products sold.
9. Changes to Terms and Conditions
9.1 Modification- We reserve the right to update or change these Terms and Conditions at any time. When changes are made, the updated version will be posted on our website with a new effective date. Your continued use of our site or services after any such changes constitutes your acceptance of the new Terms and Conditions.
10. Governing Law
10.1 Jurisdiction- These Terms and Conditions are governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms and Conditions shall be resolved in the courts located in Ontario, Canada.
11. Contact Us- If you have any questions about these Terms and Conditions or our products, please don’t hesitate to contact us at hello@beachbear.ca. By making a purchase or using our website, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.
Updated: February 15., 2025